Privacy

Bakease · last updated 30 October 2026

Bakease is an independent app made in the UK. This page says what the app does with information, in plain words. Questions or requests: support@bakease.app.

Without an account

Everything you enter — recipes, stock, orders, customers' names and contact details, your food safety records — is stored only on your device. None of it is sent anywhere. There are no adverts, no analytics and no tracking of any kind. (In the iPhone and Android apps, the subscription check below runs whether or not you have an account.)

With an account

An account is optional. If you create one:

• Your email address and password are handled by Google's Firebase Authentication. We never see your password.
• If you continue with Google or Apple instead, Google or Apple confirms who you are and passes Firebase Authentication your email address (with Apple you can choose a private relay address that forwards to yours) and, the first time, your name. Bakease does not get your Google or Apple password, contacts or anything else from those accounts. Deleting your Bakease account also asks Apple to forget its link to Bakease, where Apple allows it.
• A copy of your Bakease data is kept in Google Cloud Firestore, in London (europe-west2), so it can appear on your other devices. Each record can be read only by your account.
• That data is used for one thing: keeping your copy and your devices in step. It is not sold, not shared, not used for advertising and not looked at, except when you ask for help with it.

Bakease Pro (subscriptions)

Pro is bought through the App Store or Google Play, which take the payment; we never see your card or bank details. To know whether you have Pro, the app uses RevenueCat, a subscription service. RevenueCat receives a random identifier for your device or, when you are signed in, your account's identifier (not your email address), together with the store's record of your purchase: which plan, when it started and when it renews. It is used only to unlock Pro on your devices, and is kept for as long as RevenueCat needs it to manage the subscription. When you are signed in, the date your Pro period ends is also saved with your account, so the web version knows you have Pro.

On your device

Timers use your phone's notifications and alarms, and on Android the Clock button hands a timer to your Clock app. Bake-day reminders are notifications your phone schedules for the evening before a bake; the reminder text stays on the phone. None of this leaves the device. Files you export or share go only where you send them.

"Add to calendar" opens your phone's own calendar (on the website it downloads a calendar file instead) with the order filled in (the customer's name, what they ordered, the dates, your notes and their phone number) for you to check and save. Bakease never reads your calendar. Once saved, the entry is in your calendar, and your calendar's own sync (Google, iCloud or another) may copy it to your other devices.

Messages to your customers (quotes, reminders and the like) are written in the app and sent by the app you choose — WhatsApp, Messages or Mail. Bakease does not send them itself and keeps no copy. If you add how customers pay you (bank details or a payment link), it is stored with your settings like the rest of your data and printed on your quotes, invoices and messages.

How long things are kept

On the device: until you delete them, erase everything, or remove the app. In your account: until you delete them or delete the account.

Your customers' details

When you record an order you may keep your customer's name, email and phone. For that information you are the one who decides what is kept and why (the "controller"); Bakease only stores it for you — on your device, and in your account if you have one — and uses it for nothing else. The app helps you meet your own duties: it can send a customer a copy of what you hold about them, erase their details while keeping the amounts you need for tax, forget old customers automatically after a period you choose, and gives you a short privacy notice to hand them. Deleting your Bakease account deletes their details from the cloud too.

Order pages (asking a bakery for a quote)

A bakery using Bakease can share a link to its order page. If you send a request through one:

• What you type (your name, your phone number and/or email, the date, collection or delivery and the address you give for it, what you would like, any allergies or dietary needs, and your message) is sent to that bakery, and only to that bakery. It is stored in Google Cloud Firestore, in London (europe-west2), where only the bakery's account can read it.
• The bakery decides what happens next: it replies to you, usually with a quote, and is responsible for your details from then on (it is the "controller"). Bakease only carries the request for it and uses it for nothing else. Ask the bakery to see, correct or delete what it holds about you.
• The request itself is deleted from the cloud as soon as the bakery has made a quote from it or deleted it, or when the bakery deletes its account.
• The page sets no cookies and uses no analytics or advertising. Allergy details are only used so the bakery can make your order safely.

For bakeries: the page shows only what you choose (your business name, a welcome text, the recipes you list, with prices if you show them, the notice you need and whether you collect or deliver). You can switch it off, or make a new link, in Settings → Your order page.

Deleting your account

In the app: Settings → Account → Delete account. This removes the account and everything stored with it in the cloud straight away, including your order page and any requests waiting in it. What is on your device stays until you erase it there. Deleting the account does not cancel a Pro subscription — cancel that in the App Store or Google Play first.

If you no longer have the app, email support@bakease.app from the address on the account and ask for it to be deleted. It will be done within 30 days and you will be told when.

Your rights

You can see and take a copy of your data at any time (Settings → Backup), correct it in the app, and delete it as above. If you are unhappy with how your information is handled, you can complain to the Information Commissioner's Office at ico.org.uk.

Children

Bakease is a business tool and is not meant for children.

Changes

If this page changes in a way that matters, the app will say so.